Summary/Objective
The Business Partner Manager (BPM) is a strategic HR leader responsible for overseeing Employee Relations, Leave Administration, Workers’ Compensation, and the Employee Relations Generalist team. This role ensures compliance, drives operational excellence, and fosters a culture of trust, safety, and accountability. The BPM will supervise relevant team members and collaborate across departments to support employee well-being and organizational effectiveness.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee Relations
- Lead resolution of employee relations issues, ensuring fair, consistent, and legally compliant outcomes.
- Supervise and develop the Employee Relations Generalists, providing coaching, guidance, and escalation support.
- Conduct investigations and recommend appropriate actions aligned with organizational values and legal standards.
- Partner with managers to address performance, conduct, and engagement concerns.
- Monitor ER trends and proactively address systemic issues through policy, training, or culture initiatives.
Leave Administration
- Oversee administration of FMLA, ADA, and internal leave programs.
- Supervise Leave Administrator and ensure accurate documentation and compliance.
- Develop and update leave-related policies and procedures.
- Provide training and resources to managers and employees on leave rights and responsibilities.
Workers’ Compensation
- Manage workers’ compensation claims and coordinate with TPAs, legal counsel, and healthcare providers.
- Ensure OSHA compliance and lead return-to-work and modified duty programs.
- Monitor trends and conduct audits to identify risks and opportunities for improvement.
Strategic Leadership & Collaboration
- Serve as a strategic partner to the Director of People & Culture and other HR leaders.
- Analyze data across ER, leave, WC, and generalist domains to inform decisions and improve outcomes.
- Collaborate with legal, risk management, and operations to align HR practices with business goals.
- Stay current on federal, state, and local employment laws and ensure organizational compliance.
- Lead initiatives that support retention, engagement, and inclusive practices across the employee lifecycle.- Adheres to company policies and procedures in addition to regulations, laws and other requirements from applicable governing bodies, certification, licensure and/or accreditation entities, etc.
- Work Environment:
This is a hybrid position, requiring flexibility to work both remotely and on-site.
Other Responsibilities
- Other duties as assigned.
Supervisory Duties
Direct supervision of:
- Employee Relations Generalists
- Leave Administrator
May provide dotted-line support or mentorship to other P&C team members.
Workload Management & Prioritization
- Assign task., manage workloads, and prioritize team projects to ensure efficient handling of employee relations cases and other People & Culture responsibilities.
Review and adjust team priorities based on organizational needs, ensuring timely and effective responses to employee relations issues.
Education, Skills, Experience and Requirements
- Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s preferred.
- Minimum of 5 years of progressive HR experience, including employee relations, leave administration, and workers’ compensation.
- At least 2 years of direct supervisory experience, preferably overseeing HR generalists or program coordinators.
- Strong knowledge of employment law, FMLA, ADA, OSHA, and workers’ compensation regulations.
- Proven leadership and coaching skills, with a track record of developing team members and managing performance.
- Excellent communication, analytical, and problem-solving abilities.
- Proficiency in HRIS systems and Microsoft Office Suite.
Preferred Qualifications
Professional certifications (e.g., SHRM-CP/SHRM-SCP, PHR/SPHR).
Experience in unionized or multi-state/global environments.
Familiarity with ER case management tools (e.g., ServiceNow, Workday).
- Valid driver’s license and insurable driving record, if applicable.
Competencies and Attributes
Competencies:
Attributes:
Conflict Resolution and Mediation
Approachable and Trustworthy
Analytical and Critical Thinking
Cultural Awareness and Sensitivity
Confidentiality and Integrity
Problem -Solving Mindset
Physical Demands/% of time
Sitting
51-75%
Standing and/or walking
<25%
Bending
<25%
Verbal communication
>75%
Work Hours: Monday thru Friday 8am-4:30pm
Travel Requirements: This position requires approximately 20% travel.
Salary: . Date posted: 09/14/2025